NDM Hospitality Services
  • Kissimmee, FL, USA
  • Part Time

Competitive Benefits Package including 401k, PTO , Medical, Dental, Vision and Life.


SERVER JOB DESCRIPTION Equal Opportunity Employer M/F/D/V

The server will provide courteous and rapid service to guests seated at tables in the restaurant, bar, pool area and or patio.  The server will implement the skills and language programs as provided by the NDM Hospitality Group.

SERVER ORGANIZATIONAL STRUCTURE Servers report to the Food and Beverage Supervisor and/or the Food and Beverage Manager.

SERVER KEY RESPONSIBILITES The Server will maintain effective communication with guests and fellow team members.  Specific forms of communication include answering questions, making suggestions regarding Food and Beverage Service, writing down orders, requesting identification from customers when legal age is questionable, relaying food orders to the kitchen, relaying beverage orders to the bartender, answering phone properly and articulating a working knowledge of the Club and Food and Beverage Department.

SERVER PERSONAL ATTRIBUTES Able to work well under pressure and balance multiple priorities and assignments Must be change adaptive, flexible, high energy, and empathetic Must be highly customer oriented and responsive with a high need for closure Demonstrated initiative ability to think, work, and make independent decisions based on sound judgment

Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from multiple disciplines. Must be willing to "roll-up" sleeves and dig in with staff to drive processes that support the business Excellent written and verbal communication skills Must be comfortable working in a fast paced environment where continuous improvement is expected Must be able to consistently achieve high work standards; attention to detail, accuracy, professionalism and timeliness a must.

 

SERVER KNOWLEDGE / SKILLS

Servers must demonstrate the ability to add, subtract, multiply and divide.  Must possess a Food Handler's Card and TIPS certification A Server must have a High School diploma, GED or one to three months of related experience. Servers must have the ability to read and comprehend simple instructions, short correspondence and memorandums.  They must have the ability to effectively present information both in one on one, and small group situations with guests and fellow team members.

 

NDM Hospitality Services
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